Frequently Asked Questions
Can I buy more reports?
Our plans include 20 standard reports. You can buy more reports at any time. To clarify:
this is the number of available reports, there is no limit to how often you are running
these reports, or how many users you have.
Can my team join my free trial?
Yes, you can invite as many people you want.
Does XLReporting integrate with other apps?
Yes, XLReporting integrates directly with many apps, including Xero, Quickbooks, Exact
Online, and Excel. In our Enterprise plan, we even offer 40+ integrations.
Do I need to install software?
No, XLReporting works completely in your browser, whether you use a desktop, tablet, or
mobile.
Do I get a "Money back" guarantee?
All plans offer a 14-day free trial, with no commitment. So you can try XLReporting
without any risk.
How can I pay?
All plans can be paid by all major credit cards, through our payment partner Stripe.
Enterprise plans can be also be invoiced monthly and paid by bank transfer.
Will my data be safe?
We take information security, data protection, and privacy very serious. Our systems
provide multiple layers of protection.
Read more about our
security.
Do you provide setup assistance?
Yes, we do. We are a team of finance experts, specialized in financial reporting and
budgeting. We offer additional implementation and consultancy services.
How long do I commit for?
Essentials and Advanced plans are committed only for the payment term you choose
(monthly or annual). Enterprise plans have a minimum commitment of 1 year.
Do you offer discounts?
Yes, we offer discounts to eligible Non-Profit organizations. Contact us for details.
What support do you offer?
All plans give access to our extensive online support center. We provide support
by email and online forms. Our Enterprise plan gives you direct access to our experts
who will help you with your setup.
What are your terms of service?
You can read
our terms here. When you sign up, you
agree to these terms.
