1Our data centers
We use Digital
Ocean data centers in 3 regions: Europe, US, and Asia. These data
centers are ISO/IEC 27001 en SOC2 certified, highly secure,
and meet all compliance standards. Your data will never physically leave the region.
2Multiple servers
Our regions consist of multiple servers. Should any server go down, other servers
automatically take over and you won't even notice. We use automated release and
server management, and realtime monitoring and alerts. We guarantee 24/7
availability with 99.9% uptime.
3All data is encrypted
All communication between our servers and you is encrypted using SSL so your data can
not be intercepted. Your data is also encrypted when it is stored on our database
servers.
4All data is protected
Your data is stored in your own private database schema on our servers, behind
multiple firewalls. It is your data, and we follow strict practices to ensure it
stays that way. We value your privacy, protect your data, and we will never access
or share your data with anyone.
5You control the access
You decide who you give access to your information by defining user roles,
permissions, and users. You can revoke anyone's access at any time.
6Secure access controls
We use multiple methods, such as: strong passwords, Multiple Factor Authentication,
Single Sign-On, email domain rules, DDOS and brute force attack protection,
deactivation upon failed login attempts,
and session expiration. User access is enforced by secure web authentication
tokens.
7All access is recorded
All actions of users and administrators are logged and recorded by our systems. Not
only when they are editing data, but also when they're just viewing data. All server
logs are monitored and archived.
8Software security
We strictly follow the OWASP guidelines for security of web applications and web
services, and we run weekly security updates on our servers. We also perform weekly
security tests and scans.
9Continuous backups
Your data is automatically backed up every day, and stored in your own region. You
never have to worry about it, this happens automatically.
10Compliance
We are GDPR compliant, and ISO 27001:2022 certified.
Our Terms and Conditions explains your rights, our
obligations, and how we ensure that your data is always available and protected. We
support Responsible Disclosure.
