1. Our data centers
We operate in 3 regions: Europe, US, and Asia. We host in Digital Ocean data centers.
These data centers and their operations are certified and highly secure and meet all
compliance standards. Your data will never physically leave the region.
2. Multiple servers
Our regions consist of multiple servers. If any server should go down, other servers
automatically take over and you won't even notice. We use automated server management
using SSH and deployment scripts. We also use realtime monitoring and alerts.
That's how we can guarantee a 99.9% uptime with 24/7 availability (you
can check the realtime status here
3. All data is encrypted
All our servers are encrypted using secure socket layer technology (SSL) and AES-256
encryption so your data can't be intercepted. Your data is also encrypted when it is
stored in our databases.
4. Your data is protected and private
Your data is stored in your own private database segment on our servers. It is your
data, and we follow strict practices to ensure it stays that way. We value your
privacy, protect your data, and we will never access or share your data with anyone.
5. You control the access
You decide who has access to your information by defining user roles, permissions,
groups, and users. User access is enforced by highly secure web authentication tokens.
You can revoke anyone's access at any time.
6. Secure access controls
We support various methods for secure access controls, such as: 2-factor authentication,
single-sign-on (LDAP/SAML), strong passwords, email domain checks, automatic lockdown
after unsuccesful login attempts, session expiration.
7. All access is recorded
Every action of users and administrators is recorded in the system. Not only when they
are editing data, but also when they're just viewing data. All system access can be
8. Continuous backups
Your data is automatically backed up every day, and stored on separate servers in your
own region. You'll never have to worry about this, we ensure this happens automatically.
9. Service Agreement
Our Terms of Service and Service Agreement explain our obligations and your rights, and
how we aim to ensure that your data is always available and protected. You can read our terms