9 reasons to trust us

We take information security, data protection, and confidentiality very seriously.
Let us explain our main principles:

1. Our data centers

We operate in 3 regions: Europe, US, and Asia. We host in Digital Ocean data centers. These data centers and their operations are certified and highly secure and meet all compliance standards. Your data will never physically leave the region.

2. Multiple servers

Our regions consist of multiple servers. If any server should go down, other servers automatically take over and you won't even notice. We use automated server management using SSH and deployment scripts. We also use realtime monitoring and alerts. That's how we can guarantee a 99.9% uptime with 24/7 availability (you can check the realtime status here).

3. All data is encrypted

All our servers are encrypted using secure socket layer technology (SSL) and AES-256 encryption so your data can't be intercepted. Your data is also encrypted when it is stored in our databases.

4. Your data is protected and private

Your data is stored in your own private database segment on our servers. It is your data, and we follow strict practices to ensure it stays that way. We value your privacy, protect your data, and we will never access or share your data with anyone.

5. You control the access

You decide who has access to your information by defining user roles, permissions, groups, and users. User access is enforced by highly secure web authentication tokens. You can revoke anyone's access at any time.

6. Secure access controls

We support various methods for secure access controls, such as: 2-factor authentication, single-sign-on (LDAP/SAML), strong passwords, email domain checks, automatic lockdown after unsuccesful login attempts, session expiration.

7. All access is recorded

Every action of users and administrators is recorded in the system. Not only when they are editing data, but also when they're just viewing data. All system access can be audited.

8. Continuous backups

Your data is automatically backed up every day, and stored on separate servers in your own region. You'll never have to worry about this, we ensure this happens automatically.

9. Service Agreement

Our Terms of Service and Service Agreement explain our obligations and your rights, and how we aim to ensure that your data is always available and protected. You can read our terms here.

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