Our data centers
We operate in 3 regions: Europe, US, and Asia. We host in Amazon
Web Services and Digital Ocean data centers. These data centers and their operations are
certified and highly secure and meet all leading compliance standards. Your data will
never physically leave the region that you selected for your account.
All our regions consist of multiple servers. If any server should go down, other servers
automatically take over and you won't even notice. We use automated server management
and monitoring. That's how we can guarantee a 99.9% uptime with 24/7 availability.
All data is encyrpted
All our servers are encrypted using secure socket layer technology (SSL) and AES-256
encryption so your data can't be intercepted.
Your data is also encrypted when it is stored in our databases.
Your data is protected and private
Your data is stored in your own private database segment on our servers. It is your data,
and we follow strict practices in ensuring it stays that way. We value your privacy,
protect your data, and we will never access or share your data with anyone.
You control the access
You decide who has access to your information by defining user roles, permissions, and
users. User access is enforced by highly secure web authentication tokens. You can
revoke anyone's access at any time.
All access is recorded
Every action of users and administrators is recorded in the system. Not just when they
are editing data, but even when they're just viewing data. You can audit your user's
actions at any time.
Your data is backed up automatically on a daily basis, and stored in your region. You'll
never have to worry about this, we ensure this happens automatically.
Our Terms of Service and Service Agreement are very detailed in terms of our obligations
and your rights, and
how we strive to ensure that your data is always available and protected. You can read it
in full here.