Privacy policy

The use of this website and/or the XLReporting application, including all information, tools, and services made available to you, is permitted only conditional upon your acceptance of all terms, conditions, policies, and notices stated here. Throughout the website and these terms of service, the terms “we”, “us” and “our” refer to XLReporting.

By visiting our website, or using the XLReporting application, or purchasing products or services from us, you engage in our “Service” and agree to be bound by the following privacy policy (“Privacy Policy”), including those additional terms and conditions and policies referenced herein or available by hyperlink. The Privacy Policy applies to all users, without limitations.

Please read the Privacy Policy carefully before accessing or using our website or the XLReporting application. By accessing or using any part of our website or the XLReporting application, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access our website or use any services.

Any new features or tools which are added to our website or the XLReporting application shall also be subject to this Privacy Policy. You can review the most current version of the Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of this Privacy Policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the XLReporting application following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - THE DATA WE COLLECT

When you browse our website, we collect your IP address and browser type as this helps us to learn about our visitors.

When you sign up for an account in the XLReporting application, we only collect your name, email address, your choosen password, and IP address as this is required to open an account for you. We do not collect any other personal information.

When you start a paid subscription, our third party payment provider (Stripe) will collect your name, address, and payment information. This is required so that you can make your payments and we can provide our services to you.

SECTION 2 - YOUR CONSENT AND ACCESS

How do you give your consent?

When you provide us with the required information to open an account in the XLReporting application or start a paid subscription, you give us your consent to collect, store, and use that information for that specific purpose only.

How do you withdraw your consent?

You can withdraw your consent at anytime by closing your account or by contacting us at info@xlreporting.com.

How can you verify, correct, or delete your data?

If you want to verify, correct, or delete the data we store about you, you can contact us at info@xlreporting.com.

Do we use cookies?

We only use cookies that are required for Google Analytics to work.

How long do we keep your data?

We keep your data until 3 months after you have closed your account because it will still be included in our data backups. Your data will be permanently deleted thereafter. We keep payment transactions for the legal retention period because we are legally required to do so.

How can your move your account and data?

The XLReporting application is hosted in 3 different regions. When you sign up for an account, you can choose your region. If you wish to move your account to another region at a later time, please contact us at info@xlreporting.com.

SECTION 3 - COMMUNICATION

We do not send marketing emails, unsollicited emails, or newsletters.

The XLReporting application does send automated individual emails to registered active users because this is required by certain features in our application. These emails have a specific purpose, and will stop when a user account is closed or becomes inactive.

SECTION 4 - DISCLOSURE

We do not share your data with any third parties, other than those required for hosting, analytics, and payment processing.

We may only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 - THIRD PARTY SERVICES

Our website and the XLReporting application are hosted at Digital Ocean on secure servers in highly secure data centers. Your data is encrypted using secure socket layer technology (SSL) and AES-256 encryption, and processed and stored on secure database servers behind a firewall.

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We have accepted the data processing agreement from Google.

We use Stripe to process your payments. Payments that you make to us are processed by Stripe Inc, and not by us. All payment transactions are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your subscription transaction.

SECTION 6 - SECURITY

To protect your personal information, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal data, credit card information, and all your data that you may store in the XLReporting application, are encrypted using secure socket layer technology (SSL) and stored with encryption.

SECTION 7 - AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 9 - QUESTIONS OR FURTHER INFORMATION

If you would like to access, verify, correct, or delete any information we have about you, register a complaint, or if you want more information, please contact us at info@xlreporting.com, or write to XLReporting, Winthontlaan 200, 3526KV Utrecht, Netherlands.